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Terms and Conditions

OVERVIEW

This website is operated by Kusum Ayurveda. Throughout the site, the terms “we”, “us” and “our” refer to Kusum Ayurveda. Kusum Ayurveda offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 – SHIPPING POLICY

We usually deliver orders within 4–7 working days across India.

Delivery timelines may vary depending on your location and courier partner availability.

SECTION 2 – RETURN & REFUND POLICY

Returns are accepted only if the product is sealed and unused.

Opened or used bottles are not eligible for return.

The customer will have to ship the sealed bottle back to us at their own courier cost.

Once we receive and verify the returned product, refund will be processed within 7 working days.

SECTION 3 – COD POLICY

Cash on Delivery (COD) is available with a ₹29 advance payment.

Advance amount is non-refundable in case of cancellation after dispatch.

SECTION 4 – PRICING

Pack of 1 (100ml): ₹349

Pack of 2 (100ml each): ₹649

Pack of 3 (100ml each): ₹899
Prices are inclusive of all taxes.

SECTION 5 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

Any misuse, fraudulent activity, or violation of our terms may lead to order cancellation without prior notice.

SECTION 6 – CONTACT INFORMATION

For any queries related to our Terms & Conditions, please contact us:

📞 +91 8511943265

📧 kusumayurvedaa@gmail.com